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Q What shipping methods do you use?
A
We primarily ship by sea freight. Our default shipping term is FOB Ningbo. We can assist with arranging freight forwarding if needed — please discuss with your sales representative.
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Q Can you handle urgent orders?
A
For in-stock items, we can arrange expedited dispatch. For production orders, lead time depends on current factory scheduling. Contact us with your requirements and we will advise on the fastest available option.
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Q How long does it take to receive my order?
A
For in-stock products, orders are dispatched within 7 days of deposit confirmation. For customized or large-volume orders, the standard production lead time is 30–45 days for orders under 100 units. Lead time for larger orders should be confirmed with your sales representative at the time of order.
